Returns and Refunds Policy

This Website is operated by Rizo IQ Media LLC, a Maryland limited liability company (“Rizo IQ Media,” “we,” “us,” or “our”), publisher of Rebuilding Sacred Intimacy.

Our 30-Day Grace Period

If a product isn’t what your marriage needs right now, email us within 30 days of purchase and we’ll refund you in full. No questions, no judgment. Healing doesn’t follow a universal timeline.

What’s covered

This policy applies to all digital products purchased through this Website, including the Rebuilding Sacred Intimacy workbook and any companion resources.

Because our products are digital, there is nothing to return or ship. You keep any files you’ve already downloaded.

How to request a refund

Email support@rebuildingsacredintimacy.com within 30 days of your purchase date. Include the email address you used at checkout so we can locate your order.

You do not need to explain your reason.

Timing

The 30-day period runs from your purchase date, not your download date.

Once approved, refunds are issued to your original payment method. Depending on your bank or card issuer, the credit typically appears within 5–10 business days. If you don’t see it after 10 business days, check with your bank first, then contact us and we’ll follow up.

Requests after 30 days

Requests made more than 30 days after purchase fall outside this policy. If you believe there are circumstances we should consider, write to us anyway — we read every message.

Contact

Rizo IQ Media LLC
306 W Redwood St, Ste 201
Baltimore, MD 21201
Phone: (240) 824-4120
Email: support@rebuildingsacredintimacy.com

Last updated: 8/1/2026